Support
Need a hand? We're on it.
Already a Quantum client? Reach our support team directly and it becomes a tracked ticket immediately — no waiting on a callback to get started.
Get support now
Email is the fastest path — it creates a ticket instantly. Prefer to talk it through? Call us any hour — a person answers.
Office hours are Monday–Friday, 8:00am–5:00pm CT — that’s when our published response targets apply. The phone is answered by a person around the clock: an overnight emergency gets a technician engaged that night at after-hours rates, and anything that can wait goes to the top of the next business day’s queue. Round-the-clock coverage is available as an add-on.
What to expect
- Straight into our queueEvery email creates a ticket the moment it lands — nothing sits unread in a general inbox.
- Real person, fastA real technician picks it up — no ticket bot, no hold music.
- Tracked to resolutionYou'll hear from us until it's actually fixed, not just acknowledged.
Not a client yet?
This page is for existing clients. New here? We'd love to show you AI in a Box.
Request a free demo13+ years in business
60+ years combined experience
BBB A+ Accredited
HIPAA · PCI · CMMC fluency